 |  |  |  | Olga Baranova,
Head of Customer Support and Operation Management Department, Orange Business Services | Nadezhda Danilova, Loyalty Programs Manager, RURU | Christina Egorova, Head of Subscriber Equipment Service, VimpelCom | Alexey Karlov,
CEO, Angel Relations Group |  |  |  |  | | Andrey Kuzhelev, Expert in CRM Solutions, GMCS | Oleg Leonov,
Head of Sales and Service Department, TTK | Sergey Maltsev,
Consultant, Wireless Technologies Department, J'son & Partners Consulting | Sergey Marin,
Head of Projects Portfolio, VimpelCom |  |  |  |  | Maxim Mozgovoy,
Director of Customer Analytics and CRM, Wildberries | Elena Naumchik, Founder, Customer Loyalty and Customer Centricity Association | Olga Pestereva, Deputy PR Director, Rostelecom | Polina Rebeka,
Project Manager, Russia & CIS, EPSI |  |  |  |  | Vladimir Shaporov,
Regional Manager, Strategic Marketing, Nokia | Vladimir Srednikov,
Business Solutions Expert, Microsoft Russia | Ilya Vasilyev,
Head of Department of business partners interaction, Mobiluxe (project WHYFLY) | Sergey Volkov,
PMO, Skartel (Yota) |  | | | | Anna Zubkova,
Head of Corporate Products, Laboratoriya Nanosemantika | | | |
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